diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. If we determine you need a replacement aligner, we will send the first set to you for free. After treatment: 750% less than our competitors claim based on Single Pay vs. avg. If you decide SmileDirectClub aligners are not for you within the first 30 days, well refund the full cost. FedEx also gives you the option to link the outbound and return shipments by tracking numbers, so you have full visibility to the round-trip shipment for both cost and inventory control. Our aligners are made of a smooth, comfortable, BPA-free plastic that won't irritate your cheeks and gums like traditional metal braces often do. You'll wear your retainers 24 hours a day (except for eating and drinking) for the first two weeks. It is mandatory to procure user consent prior to running these cookies on your website. Wear your aligners for the prescribed amount of time. Requests for call tags through FedEx Customer Service were discontinued effective Jan. 31, 2021. Additional service options available include residential pickup. See the Declared Value and Limits of Liability section in the applicable FedEx Express Terms and Conditions or the applicable FedEx Ground Tariff. Ive been trying to contact SDC for a while to find out about returning my impression kit, but had no response. Meet the dentists and orthodontists behind your new smile. I completed treatment over 30 days ago, why am I not eligible? We build an individualized smile plan to straighten your teeth, month by month, moving each tooth like a puzzle. Your customer simply needs to have the package ready for pickup when the FedEx Express courier arrives. Results may vary. We create and deliver a return shipping label to your customer, and collect the item for return. Once dry, pack it into its plastic case. Does a registered dentist or orthodontist review my case? If you need to create a return shipping label and dont have a preprinted FedEx label or emailed QR code from your online store, you can create one on fedex.com via your computer or mobile app. Dangerous goods, dry ice and hazardous materials cannot be shipped. Use your Chewies for 1015 minutes at a time, 23 times per day. FedEx Ground PRP is not available through FedEx Ship Managerat fedex.com or other FedEx Ship Managersolutions. This also eliminates the need for buttons or attachments, which are generally considered unsightly or uncomfortable. Our Lifetime Smile Guarantee protects your smile for life, complete with a 30-Day Money-Back Promise and free aligner touch-ups during your treatment and beyond. We recommend using one of the following browsers to access this site. If the pain doesn't go away, contact our customer care team at 0800 031 8113. If you need to create and print a label, you can create one online and print it at home. What if I make a mistake on my impressions? A per-shipment service fee will apply after the label has been used (the service fee is per-package for FedEx International Ground shipments). Schedule a FedEx Ground Call Tag pickup online usingFedEx Ship Managerat fedex.com,FedEx Return Manager, FedEx Web Services and FedEx Ship Manager Software. Additional service options available includeHold at Location(available MondayFriday only). With manual and electronic return shipping labels, our return options make it easy. No pickup fee applies for FedEx Ground PRP pickups (residential or commercial). If youre unsure about asking for a touch-up, please contact us via chat, phone call, or email to speak with our dental team. Yes. The maximum declared value varies by service. Subsequent replacement aligners may be subject to a 70 surcharge depending on the circumstances. Thanks for signing up. A per-package service fee will apply after the label has been used. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. SmileDirectClub needs proof of shipment to honor a refund, so please use a trackable carrier like FedEx or UPS. Credit is subject to status and available to UK residents aged 18 and over. SmileDirectClub will issue refunds after we have received and inspected the returned merchandise. Don't pay full price for the fruit company. When compared to a professional in-office dentist visit. Yes. Our SmileGuides are GDC registered dental professionals. Once you've taken impressions of your teeth and sent them back to SmileDirectClub, one of the company's doctors will review them and create custom aligners to fit and gradually move your teeth. Results may vary. SmileDirectClub impression kits are on sale for $18 ($41 off the original price), but if you return the kit when you're done, you'll get an $18 rebate. A 1-week supply of bright on contains 1 pen and when used daily will get your teeth to their brightest bright. Note that Internet Explorer is no longer supported. When customers ring FedEx if they dont have an account, number advise them to press 0. Explore your options with glasses that won't break the bank. We sell these for 99 a set. Learn more about. The recipient's information is preprinted on the stamp. Lifetime Smile Guarantee refunds A Return Material Authorization (RMA) reference field is optional and can be printed on the label and your invoice, to help you track the status of your return shipments. Dangerous goods, hazardous materials and dry ice cannot be shipped. Take care of your smile on a budget. The clear aligner system is designed for minor to moderate teeth correction, including space between teeth, crowding, rotations, and some bite correction. It is a full system of teeth whitening that gets your teeth to their brightest bright. Does SmileDirectClub ship internationally? We include Chewies with your aligners to help you get a tighter fit. SmileDirectClub is a 6-year-old aligner company that offers remote teeth straightening for 60% less than braces. Results from independent study, data on file. Awesome products and offers, sent to your inbox daily. Learn more about our Club Warranty on the Returns page. Log in to your SmileDirectClub account or download our app to look at your 3D plan. For proof of delivery, please use a trackable carrier like FedEx or UPS. Start the fedex.com home page and go to the Create a Shipment page found on the Shipping drop-down menu. 5 common odor-causing bacteria: S. aureus, P. aeruginosa, S. mutans, P. loesheii, F. nucleatum. Create and print a return label, then include it in the original shipment to your customer. Your aligners are as unique to you as a fingerprint. We recommend using one of the following browsers to access this site. This website uses cookies to improve your experience while you navigate through the website. This is not currently available in the UK. Download the FedEx Mobile app, visit our label creator from a browser, or visit a FedEx Office or other participating FedEx location., ManyFedEx locationscan help you create a return label in-store. Simply call our customer care team at 0800 031 8113 after learning about your eligibility, to have your refund processed. Customers can call 0345 607 0809and press 0 if they do not have a FedEx account to arrange a pickup (return ID is not located on the bottom of the box it will be on the FedEx envelope), Or schedule a pickup online using link: (UK)https://www.fedex.com/en-gb/shipping/global-returns/how-to-return.html. If youre unsure whether youre eligible, contact us to find out. 3Half the cost of other teeth straightening options claim based on Single Pay vs. avg. Returning a package with FedEx is easy. This is completely normal. Results from independent study, data on file. If you selected to make the email return label editable, your customer can update the shipment information to ensure accurate information is captured on the label and customs documentation. 2023 SmileDirectClub. Your customers can return FedEx Ground PRP shipments in one of the following ways: We create and deliver a return shipping label to your customer and collect the item for return when we bring the label. Dont forget: You need to notify us within 30 days of completing your treatmentplan for the warranty to remain valid. We customise each treatment plan using SmileOS an innovative software that uses digital 3D rendering and our data from more than 1.8million aligner treatment plans. Then, you can simply take your sealed box to a participating location, and a team member will print your label and accept your return on the spot. Results may vary. ( 20 ) Either way, please follow these steps when returning your purchase: Give us a call at (800) 957-3409, with your order number. Find one near you on our Locations page. By submitting you are opting in to receive marketing communications fromSmileDirectClub. Please follow these steps when returning your aligners: Once we receive and process your return, well email you to let you know your refund has been issued. These shipments include FedEx Ground, FedEx Express and FedEx Ground Economy. Feel free to order touch-up whitening at any time through your account. All you'll need is your receipt. We make it even easier by shipping your aligners directly to you. Note that Internet Explorer is no longer supported. Here are a couple of options to help your return package easily reach FedEx:. QR codes make returning online orders extra easy, with no printing at home needed. If, within the first 30 days of your treatment plan, youre dissatisfied for any reason, contact us to return your aligners. Our Customer Care team is available 24/7 via text, video chat, email, or phone to answer your questions, no matter how small so we always know exactly how you and your smile are doing. At the end of treatment, you'll want to purchase retainers to preserve your new smile. Could someone help me as I am desperate for teeth alignment. The FedEx SmartPost Email Return Label also gives you and your customer flexibility. Want to return an online order? If there's a hot new product or a trend going viral on TikTok, Miller's ready to put it through the wringer to see if it's worth the hype. Respond to each regular Smile Check-in from your dentist by sending an email with the requested photos. It is a cost-effective, reliable solution that utilizes the strength of the FedExnetwork and the nationwide access points of the United States Postal Service (USPS). Contact your FedEx account executive to set up an account. If you decide that clear aligners arent for you within the first 30 days of receiving them, well provide a full refund (shipping costs not included). SmileDirectClub doesn't accept direct payment from insurance companies. You can drop off your package at one of 56,000+ retail and contactless FedEx Drop Box locations. Where can I buy an impression kit or a new smile kit? Use FedEx Ship Managerto create and print a return label, then include it either in the original shipment to your customer or in a separate correspondence. If your re-evaluation is approved, you may be eligible for additional aligners to continue your journey. SmileDirectClub's impression kits are $41 off, SmileDirectClub impression kit on sale for $18, Get 25% off two EV rides with Uber's Earth Month promo, Build a game console and texting devices with this $220 STEM kit for kids, Look cute and save big with Eyebuydirect's BOGO 50% off glasses sale, The easiest low-waste swaps to make your bathroom more eco-friendly, Polish those pearly whites with a 2-pack of electric toothbrushes for under $100, Save $130 on a refurbished Meta Quest 2 VR headset, This $46 telescope fits in your pocket for any outdoor adventure, Every configuration of the Series 8 is $70 off, plus other Apple Watch deals this week, Grab a 2021 iMac for $500 off, plus more of the best Apple deals this week, This $49 wireless controller is a great deal on a popular PlayStation 4 accessory, Wordle today: Here's the answer and hints for May 1, WordPress drops Twitter social sharing due to API price hike. Why should I try Nighttime Clear Aligners? It caters to people looking for an affordable alternative. For starters, give our customer care team a call at 0800 031 8113 so we can understand where you are in your smile journey and our dental team can provide the best recommendation for your care based on your unique situation. Youll be given a few dates and times to choose from and our team will follow-up to confirm your scheduled appointment. 50% more effective claim is based on a comparison against string floss after 14 days where water flossing was found to be 50% more effective for improving gum health (reduction in gingival bleeding). We make three pickup attempts as part of the service. Offer good on Pro Whitening System products only. These check-ins help monitor your progress and keep everything moving according to plan. You can keep track of your aligners by logging into your account on our website. This is part of our Lifetime Smile Guarantee. Youre in the right place. With Single Pay, make a one-time payment of 1739 half the cost of our competitors.5 You can also pay over time with our SmilePay option. UK - 0345 607 0809. To get restarted, submit a new Smile Assessment by selecting Am I A Candidate? The maximum declared value is $1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day; $50,000 for FedEx 2Day Freight and FedEx 3Day Freight; and $1,000 for FedEx Ground and FedEx Home Delivery, payable upon loss or visible damage noted at time of delivery. See SmileDirectClub.co.uk/guarantee for details. NewMouth / Alyssa Hill. Maximum results when used as directed vs. SmileDirectClub Premium Teeth Whitening gel alone. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. Change your mind, no problem. Also, UPS does not provide Next Day service to Hawaii, Alaska, or military addresses. 2. Brush the gel onto your front top and bottom teeth in a circular motion. Maximum results when used as directed. Please note that pricing may be different. Yes! Make your next trip to the dentist a great one. Shade improvements observed vs. whitening without light. Are SmileDirectClub clear aligners trimmed in a scalloped fashion or straight across? If you feel like somethings not right, or youre not getting the results you expect, contact our dental care team. Your customer simply needs to have the package ready for pickup when the FedEx Ground driver arrives. How do SmileDirectClub clear aligners straighten teeth? Clear Aligners Its normal for the gel to foam on your teeth, and its harmless if you happen to swallow some. These preprinted labels are an easy way to manage your returns and other inbound FedEx Expressshipments. For help packing your shipment, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized ShipCenter, Office Depot or OfficeMax location. If this happens, youre in good hands. You can create a label yourself on fedex.com or go to a retail location for help. Results may vary. SmileGuides come from a variety of backgrounds and are trained to efficiently and accurately capture a 3D image of your smile. for 25months (1915.23 total, 1739 financed at Rep 9.9% APR variable for 25months). Wear your aligners as prescribed all day and night (or 10 consecutive hours for Nighttime Aligners). Open an account to save 30% off FedEx Express, access time-saving tools, and more! Now youre probably wondering, whats next? SmileDirectClubs custom-made, BPA-free clear aligners will safely straighten your teeth with at least 10 hours of continuous wear each night. First, decide which of the following situations describes you best. bright on does not whiten veneers. Is SmileDirectClub the only company to offer Nighttime Clear Aligner treatment? You can see examples of how our custom treatment plans work by visiting our Results page. Pack your unused aligners, in their original bags, to ship back to SmileDirectClub. To speak to FedEx directly to arrange or discuss a pickup please call: Premium Teeth Whitening Kit with LED Light (2 treatments) Add to cart - $67.00. Or, if you begin treatment but are unhappy within the first 30 days, we'll refund your cost 100%. You can also return merchandise purchased at shop.smiledirectclub.com via our self-serve portal in your. 28-10 months with 10 hours of continuous nighttime wear claim is based on the number of 10-hour Nighttime Aligners customer orders (approx. Can I use bright on if I have fillings, bonding or veneers? Next-business-day pickups can be scheduled up to 11 p.m. EST. You can even use it to ship an item to another recipient. *Half the cost of braces claim based on Single Pay vs. avg. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. Wearing Nighttime Clear Aligners while you sleep is more convenient to many people's lifestyle. At SmileDirectClub, were all about making people smile. Before you can get that new smile we need you toagree to our recently updated legal disclaimers. bright on is our premium whitening, prescribed by one of our dentists for customers 12or older. To find the nearest USPS location go to the USPS website, Through a free package pickup. Please contact support for additional assistance. To get started, SmileDirectClub customers either can get a 3D image of their teeth in one of their SmileShops or have an at-home kit sent to them. You must have a valid FedEx account number to order billable stamps. Can I use SmileDirectClub now? Returns might be a standard part of your business or a service you offer to accommodate your customers. Terms and conditions apply. But opting out of some of these cookies may have an effect on your browsing experience. With FedEx Return Manager, it's all just a click away and at no extra cost to you. It is included in the cost of your clear aligner therapy. Save up to $59: As of Oct. 7, get a SmileDirectClub impression kit(opens in a new tab) for $18 ($41 off the original price of $59) with code FALLSALE. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track your return shipments. Simply use the kit to take impressions of your smile, then send the impression kit back to us. 2023 SmileDirectClub. During treatment, our dental experts are with you every step of the way, using regular virtual Smile Check-ins to track your progress. Available for FedEx Grounddelivery throughout all 50 states, and to, from and within Canada (FedEx Ground PRP returns from Canada must include complete customs documentation). This discontinuation excludes damaged call tags and recipient shipments refusals; both are still permitted to be scheduled by calling FedEx Customer Service. Get started on your teeth-straightening journey with a SmileDirectClub impression kit on sale for $18(opens in a new tab). Because we custom-make your aligners to fit your mouth, our goal is to make your aligners the appropriate size to realign your smile while being as unobtrusive as possible. Simply ship your remaining aligners back to SmileDirectClub. Is the cost of my impression kit refundable? One set costs 99 and is available to purchase toward the end of your treatment. 38-10 months with 10 hours of continuous nighttime wear claim is based on the number of 10-hour Nighttime Aligners customer orders (approx. It seems to be mostly desktop users impacted, for now. What should I do? Data on file at SmileDirectClub. We can help. Protect your investment! Thats no problem at all. Results and wear time on teeth vs Crest 3D Classic White Whitestrips for 7 days.
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